Drivers & Firmware · Aurora R9 · 2019

Aurora R9 — Drivers

Intel Z390 · LGA1151v2 · Coffee Lake-S 9th Gen · Windows 10 / 11
CanItUpgrade.com does not host, mirror, or redistribute BIOS updates, firmware, or driver packages. Manufacturer licensing prohibits third-party redistribution of these files. All download links on this page point directly to the official manufacturer's support infrastructure — Dell, NVIDIA, AMD, or Intel — so you receive an unmodified file from a verified source.

Two manual installs matter on the R9: the BIOS and GPU drivers. The BIOS has an active update history through December 2023 with a documented prerequisite chain — you must flash 1.0.23 before flashing 1.0.24 or later. GPU drivers should always come directly from NVIDIA or AMD, not through Dell's support page or Windows Update.

Everything else — chipset, audio, ethernet, USB, storage — is handled well enough by Windows Update's inbox drivers. The R9 is a 2019 Coffee Lake-S machine and the driver ecosystem around it has been stable for years. Skipping Dell's full factory driver list won't leave you with broken hardware.

The BIOS is the one update that actually affects hardware compatibility and system stability on this platform. The R9 has accumulated a significant number of updates since launch, and the prerequisite chain introduced at 1.0.24 catches users off guard. Read the BIOS section carefully before you flash — specifically the prerequisite note — to avoid an update failure mid-flash.

System BIOS

The full version history is listed here because some platforms require a prerequisite flash — an intermediate BIOS version that must be installed before the latest will accept the update. Skipping a prerequisite version can cause the final update to reject, stall, or in rare cases leave the board in a partially-flashed state. This platform has a confirmed prerequisite: you must update to version 1.0.23 before flashing 1.0.24 or any later version. Dell's official driver page explicitly states this requirement. If you are on 1.0.22 or earlier and want to reach 1.0.26, flash 1.0.23 first, reboot, then flash the latest.
Dell Support Page →
Version Date Type What changed
1.0.26 Dec 2023 Latest CVE security patches. Also updates the Intel Management Engine firmware — unusual for a system BIOS update and the reason Dell listed this as a "Critical" update. Most recent release for this platform; no subsequent BIOS has been issued as of this writing.
1.0.25 Jul 2023 Security CVE security patches. Note: this version number was re-used — an earlier 1.0.25 was released in March 2023 and silently superseded by a revised build in July 2023. If you applied the March version, confirm your BIOS date in the F2 setup screen matches the July release before proceeding to 1.0.26.
1.0.24 Feb 2023 Security Fixed the issue where the BIOS update process fails when Windows 11 22H2 cumulative update KB5019980 is installed. Intel security advisories. Prerequisite required: must be on 1.0.23 before flashing this version or later.
1.0.23 Dec 2022 Prereq Security patches. This version is the mandatory intermediate step for anyone below 1.0.23 who wants to reach 1.0.24 or later. Dell's driver detail page explicitly requires flashing 1.0.23 before updating to 1.0.24 or any subsequent version. Do not skip it.
1.0.22 2022 Security Intel Security Advisories INTEL-SA-00459, INTEL-SA-00464, and INTEL-SA-00463.
1.0.15 Dec 2021 Security Intel security advisories. Multiple users reported the Windows .exe installer returning "Running on an unsupported system" errors on Windows 11 systems — the USB boot method via F12 is the reliable path for this update if the executable fails.
1.0.14 Sep 2021 Security Intel Security Advisories INTEL-SA-00289 and INTEL-SA-00317.

Prerequisite chain — flash 1.0.23 before 1.0.24 or later. Dell explicitly requires being on version 1.0.23 before updating to 1.0.24 or any subsequent release. If you attempt to flash 1.0.24, 1.0.25, or 1.0.26 directly from 1.0.22 or earlier, the update will fail. Flash 1.0.23 first, reboot fully, then flash the target version.

Do not use SupportAssist, Alienware Update, or Dell Update to flash BIOS on the R9. Multiple owners have reported the auto-updater hanging mid-flash and leaving the system unable to POST. If this happens, Dell's built-in BIOS Recovery facility (Ctrl+Esc at boot with a USB containing the .exe) is the recovery path. Always use the manual executable method: download the .exe from Dell's support page and run it from Windows, or copy it to a USB and flash via the F12 boot menu.

Suspend BitLocker before flashing. If BitLocker is enabled, suspend it via Control Panel → BitLocker Drive Encryption → Suspend protection before running any BIOS update. Failing to do this will trigger BitLocker recovery mode on the next boot.

Windows 11 is officially supported on the R9. The R9's 9th Gen Coffee Lake-S CPUs and Z390 chipset meet Windows 11's TPM 2.0 requirement. Unlike older R-series systems, no workaround or bypass is needed to receive Windows 11 updates on this hardware.

BIOS — v1.0.26 (via 1.0.23 if below that version)
The only update on this platform that materially affects hardware stability and security. Contains multiple rounds of Intel security advisory patches plus an Intel ME firmware update in the final release. Download the .exe from Dell's support page and run it manually — or copy to USB and flash via F12 boot menu. If you're currently below 1.0.23, flash 1.0.23 first and reboot before targeting 1.0.26.
Do This
GPU Drivers — NVIDIA or AMD direct
Windows Update pulls GPU drivers but lags significantly behind current Game Ready and Adrenalin releases. For any gaming or rendering use, go directly to nvidia.com or amd.com. The R9 shipped with Turing-architecture NVIDIA cards (RTX 2060 through 2080 Ti) and select AMD Radeon RX 5700 configurations — select the correct architecture accordingly. Do not use Dell's bundled GPU driver package; it is always outdated. If you've upgraded to an Ampere or Ada Lovelace card, select the matching architecture on NVIDIA's site.
Do This
Intel Chipset Device Software (optional)
Ensures the Z390 chipset is correctly enumerated in Device Manager and may improve PCIe power management behavior. Run once after a fresh Windows install. Low priority — inbox drivers work — but worthwhile on a machine you plan to keep running for a few more years.
Alienware Command Center (optional)
Required only if you want AlienFX lighting control, fan curve customization, or the Fusion overclocking tab. AWCC 5.x is the correct version family for the R9 — do not install AWCC 6.x, which targets newer hardware. If you experience the OC Controls "777" display bug (CPU and memory showing wrong values), see the Known Issues section below. If you don't need RGB or fan overrides, skip AWCC entirely; the system runs cleanly without it.
These drivers are pulled automatically by Windows Update on a fresh install. You do not need to source them from Dell or third parties. The R9's hardware is mature enough that inbox drivers are fully stable.
Intel Z390 Chipset
Storage controller, PCIe routing, system management functions. Windows inbox driver is fully functional. Intel's standalone package from intel.com is a one-time optional improvement for Device Manager enumeration — not required for stability.
Windows ✓
Realtek ALC3266 / HD Audio
Rear panel and front-panel audio jacks. Windows pulls a stable Realtek inbox driver on first boot. Only install Dell's version if you encounter channel routing or jack detection issues.
Windows ✓
Intel I219-V Gigabit Ethernet
Wired LAN. Inbox driver is production-grade and has been updated through Windows Update for years. No manual install needed. Dell's package adds nothing beyond what's already present.
Windows ✓
USB Controllers (3.0 / 3.1 / Type-C)
All USB host controllers including the ASMedia USB 3.1 xHCI are detected and functional via inbox drivers. Dell hosts an ASMedia firmware patch for a security vulnerability — worth applying on an actively networked machine; skip it on an isolated gaming rig.
Windows ✓
Qualcomm QCA61x4A / QCA9377 Wireless (if equipped)
Wi-Fi and Bluetooth adapters are detected on first boot via inbox drivers. Dell's package includes a wireless firmware security patch — worth applying if the machine is regularly connected to untrusted networks, but functionally the inbox driver works without it.
Windows ✓
Storage Devices (NVMe / SATA SSD firmware)
NVMe and SATA drive access is handled by Windows. Individual drive firmware packages (SK Hynix, Western Digital WD SN520, SSSTC) are hosted separately on Dell's support page — these are purely optional stability patches for the drives themselves, not required for Windows compatibility.
Windows ✓
Intel UHD Graphics 630 (integrated)
The R9's 9th Gen processors include Intel UHD 630 integrated graphics. Windows and Dell both host a driver for this, but on a dedicated GPU machine it's rarely needed. If you're running dual-monitor or compute tasks that use the iGPU, grab Dell's Intel UHD driver from the support page for your exact CPU SKU.
Windows ✓
Order matters because each layer provides the foundation for the next. The R9's prerequisite chain makes step 1 more involved than on other platforms — read the BIOS notes before you start.
1
Flash BIOS
Before anything else. If below 1.0.23, flash that first, reboot, then flash 1.0.26. Use Dell's .exe manually or via F12 USB — never SupportAssist.
2
Install Windows
Fresh install via USB. Let first-boot Windows Update run to completion before touching anything else.
3
Chipset Drivers
Intel Chipset Device Software from intel.com. Establishes the base layer everything else communicates through.
4
GPU Drivers
Direct from nvidia.com or amd.com. Select Turing (RTX 20xx) or your upgraded card's architecture. Reboot after install.
5
Everything Else
AWCC 5.x, wireless firmware patch, drive firmware. Optional. Install only what you actually need.
BIOS update failure and board brick when using SupportAssist or Alienware Update to flash.

Multiple R9 owners have reported the auto-updater hanging mid-flash, leaving the board in a no-POST state with amber LED patterns (3,6 or 3,7 blink codes). Dell's built-in BIOS Recovery facility — Ctrl+Esc at power-on with a USB containing the BIOS .exe — is the recovery path, but it doesn't always succeed.

Always flash manually: download the .exe directly from Dell's support page, then either run it from Windows or copy it to a USB and use the F12 boot menu's BIOS Update option. Never use SupportAssist, Alienware Update, or Dell Update for a BIOS flash on this machine.

Dell Community →
BIOS .exe installer returns "Error driver version failed" or "Running on an unsupported system" on Windows 11.

Several users on Windows 11 found that the standard BIOS .exe download from Dell's site refused to run, displaying either of those error messages at the UAC confirmation stage. The executable failed even when run as administrator with no third-party software running.

The reliable workaround is to skip the Windows executable entirely: copy the .exe to a FAT32-formatted USB drive, boot, press F12, and select the BIOS Update option from the one-time boot menu. This method succeeds where the Windows .exe fails and is the recommended approach for all R9 BIOS flashes regardless of OS version.

Dell Community →
AWCC OC Controls version mismatch causes Fusion tab to show "777" for CPU and RAM with no Advanced View tab.

When AWCC updates automatically via the Microsoft Store or Alienware Update, it can pull a newer OC Controls package that is not compatible with the R9's platform. The result is the Fusion tab displaying "777" for all CPU and memory values and the Advanced View tab disappearing entirely.

The fix is to revert OC Controls to a compatible version — specifically OC Controls 1.3.6.0 or 1.3.32.1360 paired with AWCC 5.3.x. Uninstall the current OC Controls package via Programs & Features, reboot, then manually download the correct OC Controls version from Dell's R9 driver page rather than letting any auto-updater select the version.

Dell Community →
Jumping BIOS versions without the 1.0.23 prerequisite causes the update to fail, sometimes mid-flash.

Users on 1.0.19, 1.0.20, or 1.0.22 who attempted to flash directly to 1.0.24 or later received "not compatible" errors from the .exe installer. In some cases the update appeared to begin before failing, which left the BIOS in an inconsistent state requiring BIOS Recovery.

Dell's official documentation for the 1.0.24 release explicitly states: "Ensure that you update the BIOS to version 1.0.23 before updating to version 1.0.24 or later." There is no shortcut — the intermediate flash to 1.0.23 is mandatory.

Dell Community →

These drivers reflect the current known state of the Aurora R9's update history. BIOS 1.0.26 (December 2023) is the most recent firmware release issued by Dell for this platform. No further updates have been published as of this writing. All links on this page point to manufacturer websites; CanItUpgrade.com does not host, distribute, or endorse any driver files.

BIOS flashing carries risk. A failed or interrupted BIOS update can render a system unbootable. Do not flash BIOS unless you have a reason to — if your system is stable on its current BIOS version, you are not required to update. If you do update, follow the manual installation method described above, respect the prerequisite chain, and do not use automated tools.

No liability. Driver and firmware installations are performed entirely at your own risk. CanItUpgrade.com provides this information for reference only and accepts no responsibility for data loss, hardware damage, or system instability resulting from following any guidance on this page. When in doubt, consult Dell support or a qualified technician before modifying system firmware.

Found a driver issue we missed?

The R9's BIOS prerequisite chain and AWCC OC Controls version conflicts trip up a lot of owners. If you've hit a flash failure, a new version mismatch, or a Windows 11 compatibility edge case that isn't documented here, submit it. Community reports are how this page stays accurate.

Reports are reviewed before appearing on the page. Optionally include your email if you'd like a follow-up. Powered by Formspreecancel
✓  Report received — thanks for contributing!